Privacy Policy
Privacy Policy
Welcome to the Shoreline of Privacy
At Soak ("we", "us", or "our"), your privacy is as important to us as the quality of our brews. This policy is designed to let you know how we collect, use, and protect the personal information you share with us when you visit our website or use our services.
Your Personal Information—What We Collect and How We Use It
When you engage with us, whether by purchasing, subscribing to our newsletters, or simply exploring our online space, we may ask you to provide certain personal details—like your name, email address, phone number, and postal address. We use this information to keep our communication smooth, to serve your orders with precision, and to enhance your overall Soak Coffee experience.
Riding the Waves of Log Data
Every time you visit our site, your browser sends us data—like your IP address, browser type, and the pages you explore. We collect this "Log Data" to understand how you interact with our site and to make sure our service is as seamless as possible. We might use third-party services, like Google Analytics, to help us monitor and improve our website, and they have their own privacy practices.
Cookies—A Taste of What We Offer
Cookies are small bits of data stored on your device that help us remember you and your preferences. They’re like a breadcrumb trail that enhances your journey through our site. You can choose to disable cookies, but doing so might limit your ability to fully enjoy what we offer.
Do Not Track—Understanding Your Preferences
While some browsers offer a "Do Not Track" (DNT) feature, we currently do not respond to DNT signals. Feel free to manage your preferences in your browser’s settings.
Sharing Your Information—Only When Necessary
At times, we may partner with trusted third parties to help us deliver our services to you. These partners only access your personal information to perform specific tasks on our behalf and are bound by strict confidentiality agreements. They’re as committed to your privacy as we are.
Communicating with You—Stay in the Loop
We love keeping our community informed about the latest Soak news, and events. If you’re on our mailing list, expect to hear from us from time to time. If you prefer less frequent updates, you can easily opt-out by following the unsubscribe instructions in our emails.
Compliance with Laws—We’re on the Right Side of the Wave
We will only disclose your personal information if required by law or to protect the integrity of our service. We respect the law, and we expect the same from everyone who rides the Soak Coffee wave with us.
Security—Your Information, Safeguarded
We’re committed to keeping your personal information secure. While no system is completely foolproof, we implement industry-standard security measures to protect your data. However, it’s important to remember that absolute security cannot be guaranteed in the digital world.
Links to Other Sites—Exploring Beyond Our Shores
Sometimes, we might link you to other websites that inspire us. However, once you leave our site, their privacy policies take over. We recommend you review the privacy practices of any site you visit.
Children’s Privacy—Safe Spaces for All Ages
Our services are intended for adults 18 years and older. We don’t knowingly collect personal information from children under 13. If we discover that a child under 13 has shared personal information with us, we’ll take immediate steps to delete it.
Updates to This Privacy Policy
Just like the tides, our Privacy Policy might change from time to time. We’ll post any updates here, and if there’s a significant change, we’ll let you know via email or a notice on our site. Your continued use of our service after changes are posted means you agree to the new terms.
Contact Us—We’re Here to Help
Got questions about your privacy? Reach out to us anytime. We’re here to ensure your Soak experience is as smooth and enjoyable as possible.
hello@soakcoffee.com