Terms & Conditions
Terms & Conditions
Welcome to Our House of Simplicity
Before you immerse yourself in the Soak Coffee experience, we kindly ask that you take a moment to read these Terms & Conditions. These terms govern your journey with us, from the first sip to the last wave of flavor.
Acceptance of Terms
By accessing our service, you’re not just browsing—you're joining our community of likeminded creatives who share a passion for coffee, art, music, and the coastal lifestyle. Your use of our service means you accept these Terms & Conditions, and you agree to ride the tides with us. If you’re under 18, make sure your parent or guardian is on board too, as their agreement will be binding on your behalf.
Purchasing with Us
When you decide to purchase our curated selections, you might need to share some personal details—your card information, billing address, and shipping details. You promise that all the info you provide is true, correct, and belongs to you. Rest assured, we treat your details with the same care we give to our coffee beans.
We reserve the right to pause or cancel your order if something doesn’t feel right—whether it’s availability issues, pricing errors, or suspected fraud. After all, our priority is ensuring that every cup of Soak Coffee is part of a smooth, enjoyable journey.
Contests & Promotions
From time to time, we might run special promotions, contests, or sweepstakes. These will have their own set of rules, so dive into those details as they come. If there’s ever a clash between those rules and these Terms, the promo-specific rules will take the lead.
Creating Your Account
When you sign up with Soak, you’re not just creating an account—you’re stepping into our seaside community. We expect you to provide accurate, up-to-date information and to keep your password safe. You’re the captain of your account, so if you suspect any unauthorized access, let us know immediately.
Our Intellectual Property
All original content, features, and vibes you find here belong to Soak. Just as each bean is crafted with care, so too is our brand. Respect our trademarks and content—these are the flavors that make us unique.
Links to Other Websites
Sometimes we’ll link you to other sites that inspire us. However, these are beyond our shoreline, and we can’t take responsibility for their content or practices. If you choose to explore these links, do so with the same caution as navigating new waters.
Termination
If for any reason we need to part ways, we reserve the right to terminate or suspend your account. Should this happen, your right to ride the waves with us ends immediately. But remember, certain terms—like those related to ownership and liability—will continue even after termination.
Governing Law
Our journey together is anchored in the laws of United Kingdom, England. If any part of these terms becomes invalid, the rest will continue to guide us forward.
Changes to Terms
Just like the tides, our terms may change. We’ll give you a heads up if they do. It’s up to you to stay informed, and if you’re not vibing with the new terms, you’re free to step away.
Contact Us
Questions? Need clarity? We’re here for you. Reach out anytime, and we’ll help navigate any uncertainties.
hello@soakcoffee.com